At Apex Health we are committed to protecting the privacy and confidentiality of our customers’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us.
Information We Collect
We may collect the following types of personal information from you:
- Contact information (name, address, phone number, email address)
- Claim information (Claim number and date of injury)
- Medical information (diagnosis, prescription details, insurance information)
- Demographic information (age, gender)
How We Use Your Information
We use the personal information we collect for the following purposes:
- To process and fulfill your orders for medical equipment and supplies
- To communicate with you about your orders, deliveries, and account
- To process billing
- To comply with legal and regulatory requirements
- To improve our products, services, and customer experience
Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for marketing purposes. However, we may share your information with trusted third-party service providers who assist us in operating our business and delivering our services. These service providers are obligated to maintain the confidentiality of your information and are not permitted to use it for any other purpose. We may also disclose your personal information when required by law, such as in response to a court order or subpoena, or to protect our rights or the rights of others.
Data Security
We implement reasonable physical, technical, and administrative safeguards to protect your personal information from unauthorized access, use, or disclosure.
Your Rights and Choices
You have the right to access, update, or delete your personal information in our possession. You may also opt-out of receiving marketing communications from us at any time.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at 888-405-4843. By using our services, you acknowledge that you have read and understood this Privacy Policy.